FAQ
10 most asked questions
- Unable to receive desktop notifications on desktop
- How to delete my Team
- What roles are there in Stock?
- How to sign up for a paid plan
- Can I receive notifications when there are created or updated Notes?
- Unable to sign in to Stock
- How to unsubscribe emails from Stock?
- What will happen when Free-trial is over?
- I cannot create a Note although there are less than 20 Notes in my Team.
- How to sign up for a paid plan after the Free-trial
Contents
1. Features, How to use
- [1] Folder-1 (Create, Edit, Delete) /
- [2] Folder-2 (Sort, Folder group) /
- [3] All Notes area /
- [4] Note-1 (Font editing) /
- [5] Note-2 (Attach and Delete files) /
- [6] Note-3 (Edit, Preview, and Download files) /
- [7] Note-4 (Others) /
- [8] Task /
- [9] Message /
- [10] Search /
- [11] Notifications /
- [12] Email subscription /
- [13] Integration
2. Member, Management, Security
3. Apply, Contract, Cancel
4. At the beginning of use
1. Features, How to use
[1] Folder-1 (Create, Edit, Delete)
[2] Folder-2 (Sort, Folder group)
[3] All Notes area
[4] Note-1 (Font editing)
- Can I use markdown?
- How to edit fonts (e.g. size)
- How to clear text decoration (e.g. font size)
- How to create and edit a table in Note
- Can I change whether the row is struck through when I check a checkbox?
- How to highlight texts in Note?
- How to undo and redo in Note?
- How to indent or outdent texts in Note?
[5] Note-2 (Attach and Delete files)
- How to attach files or photos to Note on desktop
- Are there any file formats unable to attach to Stock?
- How to delete files or photos attached to Note
- How to attach files to Note on smartphone
- How to attach photos to Note on smartphone
- Unable to attach files to Note
- Unable to attach photos after updating to iOS14
[6] Note-3 (Edit, Preview, and Download files)
[7] Note-4 (Others)
- How to delete Notes
- What is "Template"?
- How to move Note to another Folder
- How to check Revision history
- How to print Note?
- How to create a Tag and set it to Note?
- An error has occured when I try to create a Note on smartphone app.
- How to display Note in the full screen on desktop
- How to get URL of Note
- What is "Archive"?
- How to prevent members from editting Note?
[8] Task
- How to create Task associated with Note
- How to check completed Tasks
- How to create Task not associated with Note
- How to create Task whose remarks are filled in with the content of Message
- How to set multiple members as assignees of Task?
- How to authorize only assigner and assignee to complete Tasks
- How to change the number of Tasks displayed in Note
- How to sort completed Tasks?
[9] Message
- Can I find out who has read my Message?
- How to designate recipient of Message (mention to designated members)
- How to search Messages in the past
- I want to exchange messages related to the contents of Note.
- I want to exchange messages not related to the contents of Note, just like Direct messages.
- How to hide "Task" in Message
- How to change the way to send Message?
[11] Notifications
- Unable to receive desktop notifications on desktop
- Unable to receive push notifications on smartphone
- How to receive notifications on Stock also by email
- Can I receive notifications when there are created or updated Notes?
- How to avoid receiving notifications in the middle of the night
- How to set notifications by every Folder
- How to set not to receive notifications on the specific days of the week.
[12] Email subscription
[13] Integration
- Is Stock API available to integrate with other services?
- Can I set "automatic forwarding" of the content of the email to Stock?
- How to integrate the email that I usually use into Note
- Can I integrate Stock with Google Calendar?
- Can I integrate Stock with business chat tool Slack?
- How to integrate with Evernote and import data on Evernote to Stock
- Can I integrate Stock with business chat tool Chatwork?
2. Member, Management, Security
[1] Invite members
[2] Role
[3] Member management
[4] Other management features
- How to check the total number of Notes and amount of file attachments in my Team
- Why is there a difference between "the number of Notes displayed in admin" and "the number of Notes I can confirm".
- How to check "the number of Notes" and "the size of attached files" in each Folder
- How to move data to another Team?
[5] Stock Security guideline
3. Apply, Contract, Cancel
[1] Apply for use
[2] Plan
- Tell me about the service fee of Stock.
- What will happen when the total number of Notes has reached its maximum number?
- Can I increase storage capacity?
- After deleting data, I still get an alert "The amount of file attachments has reached the limit". Why is it?
- I cannot create a Note although there are less than 20 Notes in my Team.
[3] Payment method, Payment history, Receipt
[4] Sign up for paid plan, Upgrade
[5] Renew contract
4. At the beginning of use
[1] Sign in
[2] Password
[3] Create another Team
[4] User settings
[5] Environment
- Where can I install smartphone app?
- Does Stock release desktop app?
- What environments for use are supported by Stock?
- Does Stock support tablet devices such as iPad?
- How to update smartphone app to latest version
- Do you support English version? (How to change language settings)
- Can I use Stock from all over the world?
- Tell me the features of desktop app in detail.
- How to enlarge texts on smartphone app
- The message "The browser is not supported." is displayed when I use Stock from Internet Explorer.
- How to check my connection environment
[6] Bug?
[7] Support
Contact using a contact form
If you have any questions or feedback, feel free to contact us using a contact form.